The following Terms and Conditions apply to the use of this Web site as well as all transactions conducted through the site.

  • Use Of Site
  • This site may contain other proprietary notices and copyright information, the terms of which must be observed and followed. Information on this site may contain technical inaccuracies or typographical errors. Information, including product pricing and availability, may be changed or updated without notice. Romantic Lives Shop and its subsidiaries reserve the right to refuse service, terminate accounts, and/or cancel orders in its discretion, including, without limitation, if Romantic Lives Shop believes that customer conduct violates applicable law or is harmful to the interests of Romantic Lives Shop and its subsidiaries. Terms and conditions template for website usage Welcome to our website. If you continue to browse and use this website you are agreeing to comply with and be bound by the following terms and conditions of use, which together with our privacy policy govern [business name]'s relationship with you in relation to this website. The term '[business name]' or 'us' or 'we' refers to the owner of the website whose registered office is [address]. Our company registration number is [company registration number and place of registration]. The term 'you' refers to the user or viewer of our website. The use of this website is subject to the following terms of use: * The content of the pages of this website is for your general information and use only. It is subject to change without notice. * Neither we nor any third parties provide any warranty or guarantee as to the accuracy, timeliness, performance, completeness or suitability of the information and materials found or offered on this website for any particular purpose. You acknowledge that such information and materials may contain inaccuracies or errors and we expressly exclude liability for any such inaccuracies or errors to the fullest extent permitted by law. * Your use of any information or materials on this website is entirely at your own risk, for which we shall not be liable. It shall be your own responsibility to ensure that any products, services or information available through this website meet your specific requirements. * This website contains material which is owned by or licensed to us. This material includes, but is not limited to, the design, layout, look, appearance and graphics. Reproduction is prohibited other than in accordance with the copyright notice, which forms part of these terms and conditions. * All trade marks reproduced in this website which are not the property of, or licensed to, the operator are acknowledged on the website. * Unauthorised use of this website may give rise to a claim for damages and/or be a criminal offence. * From time to time this website may also include links to other websites. These links are provided for your convenience to provide further information. They do not signify that we endorse the website(s). We have no responsibility for the content of the linked website(s). * You may not create a link to this website from another website or document without [business name]'s prior written consent. * Your use of this website and any dispute arising out of such use of the website is subject to the laws of England, Scotland and Wales international law


  • Shipping & Delivery
  • At this time, %QSC-SITE-Romanticlivesshop.com% ships merchandise to locations within the United States and U.S. territories, including Alaska, Hawaii, Puerto Rico, Guam, and the US Virgin Islands. Additionally, %QSC-SITE-Romanticlivesshop.com% ships merchandise to Canada and Mexico, all other international locations. The risk of loss and title for all merchandise ordered on this Web site pass to you when the merchandise is delivered to the shipping carrier. you will receive a tracking number Please Note Our Free Shipping Products May take Longer, if urgent and you want them within 4 Days let us know you must pay for urgent delivery. 1.how to package? we will ship by International packages/ EMS/DHL/UPS/TNT SfS, 3.how many days it takes? general it takes 3-4 working days to all the world by UPS, and, it takes 5-7 working days by EMS, and takes 4-5 working days by TNT/DHL, depending on the area you live in. 4.how to calculated does the postage? Postage is calculated in accordance with the weight ,So buy more and save more! For example: the EMS express charge is almost the same price for 1 or 5 items with the package. the heavier the parcel, the cheaper the shipping cost per KG. 5.About the delivery time After you place an order, we will check we will check your order Priority, and get the items we have stock ready for you first, and then send the invoice to you include the Accurate postage. So that after you pay, and we will send it to you within 1 working day. 6.tell me the shipping cost before order the shipping costs depend on the weight, delivery way(EMS, DHL, TNT, UPS, SFS,transit), and destination country. . And you could choose the shipping company you like and we will also check all the express and suggest the most suitable way for you . If you are not satisfied with our shipping fee , you also can choose to cancel your order. Thank you for your understanding. 7.About the Local taxes and import duties？ Local taxes and import duties may be incurred in some countries and are not included in the amounts shown. The buyer or recipient of the shipment is responsible for all such taxes and duties. Our products are sold worldwide and we cannot guarantee that they meet the import requirements of every country. If in doubt, please check with your country's customs office prior to ordering. 8. How to get tax less or free upon import ? Any import charges or fees are the buyer's responsibility. In order to ensure you receive your order tax less or free upon import, we will declare it as a “GIFT” or “SAMPLE” with a lower value. This lower price does not reflect the total price you paid or the market value of the product and may not apply to countries with different tariff rules. If need to using the true value, or any other requests, please write down the information on the “Notes” when you Complete order. About Returns & Terms We attach importance to the quality of product and services , so before sending the parcel out, we have to check the product twice again and packaging by ourselves. 1.How to deal with, If the item is defective? We are sorry that the item is defective, and we will actively deal with such incidents. we also need your help. First: If the item is defective, please notify us within 3 days of delivery. Second: please shoot the picture of the item is defective, and then send the picture to us by email, so that I could submit them to our Technical Director, after she check and agree, we will add the news to your next order for free. Third: if we could not Identification. All items must be returned in their original condition, in order to qualify for a refund or exchange of goods. The buyer is responsible for all shipping costs incurred. But in order to compensation for the loss of customers, through our assessment, we will give your some more discounts on the next order.


  • Return Policy
  • You may purchase merchandise from this Web site by using any one of the payment options listed in (link to Payment Options). %QSC-SITE-romanticlivesshop.com% reserves the right to change its payment procedures at any time without prior notice to you. Exchange Policy Extended Holiday Return Policy Due to the “one time use” nature of our products, standard practice within the Costume Industry has always been No Returns or Exchanges. However, times are changing. Costumes are now being purchased over the internet where they can not be inspected for quality or tried on ahead of time. To accommodate for this, romanticlivesshop.com.has developed an Exchange Policy. If for any reason you are not happy with your selection, you may exchange the item for a different size or for something of equal or greater value. Our Exchange Policy is as follows: * There are No Returns or Exchanges on Hats, Wigs, Masks, Make-up or Costume Accessories.Best buys,Knickers all goods must be returned in original package. * All items are thoroughly checked prior to shipping. If an item is damaged or destroyed in shipping, please contact us or the carrier immediately upon inspection. * Costuming may be exchanged for a different size or another item of equal or greater value within 3 days of receipt of merchandise. Please open your costume and try it on as soon as it arrives. * To exchange an item, you must E mail us within 3 days of receiving your merchandise to obtain a Return Authorization (RA) number and exchange instructions. Romanticlivesshop.com is not responsible for shipping charges on exchanged or returned items. * All shipping charges are nonrefundable. * Once Authorization is given, your package must be post-marked within 5 days of the return authorization date. Items returned after the RA expiration date will be subject to a 25% restocking fee. * Items being returned MUST be in their original, unused condition and in their original packaging. We do not accept returns on worn merchandise. The items will be sent back to you at your expense if we feel they have been worn and no credit will be issued. * Refused packages and items returned without a Return Authorization Number will be subject to a restocking fee of 25%. * There are NO Returns or Exchanges on special orders or orders containing over 12 pieces of an item. * IMPORTANT Halloween Exchange Policy Exclusion Dates: Due to the seasonal nature of our merchandise, All orders shipped between October 13 and November 3rd are FINAL SALE. THEY ARE NOT RETURNABLE OR EXCHANGEABLE. Please be sure to review sizes and double check basket contents before ordering. We advise you to order early to avoid problems and disappointment during this short block out period. Please Note: Costume styles (Colors and Fabrics) are subject to change without notice, due to the manufacturer's production. These changes, no matter how slight, are beyond our control. The Manufacturers do not always notify us of these variations. We do reflect any changes in the website descriptions and images as soon as we become aware of them. We apologize for any inconvenience this may cause. Thank you for your understanding with this issue.